Our Privacy Policy

We consider the personal and confidential information you provide to this website very seriously. But realize that this information must be used and made available to others in some respects for you to avail yourself of our services. This Privacy Policy applies to all customers, users, gym owners, participants, and advertisers.

This policy will explain the following:

  1. What personally identifiable information is collected and how it is used and with whom it is shared.
  2. What choices you have regarding the use of your data.
  3. The security procedures in place to protect the misuse of personal information.
  4. How you can correct any inaccuracies in the information provided.

Personal Information

KITCHNBOX shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: www.polity.org.za

Consent

By using or visiting this site, you agree to the terms of this Privacy Policy and consent to the processing of your personal information by us or by third parties. We also reserve the right to record any telephone conversations we have with you.

Collection and Use of Information

We are the sole recipients of the information you have provided. We receive and store information you enter on our Web site. We use your information to process your orders, respond to your requests, general communication, send periodic emails, personalize your experience, improve our products, web site, and services, and communicate with you. Unless you ask us not to, we may also use your information to communicate special offers, discounts, new products or services, as well as changes to this privacy policy.

We receive this information because you voluntarily give it to us via email, subscribing to our newsletter, or other direct contact. We will not sell, transfer, assign, or rent this information to anyone without your prior consent.

We will use your information to respond and communicate with you. We will not share your information with any third party or entity outside of our company, other than as necessary to fulfill your orders.

We may release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of our company, customers, vendors, and others. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Examples of some of the information we may gather and retain are personal information, reviews, public profile information, information submitted to surveys (created by us or a third party), personal messages by and through this site, and posts to message boards or forums. We may augment personal information you provide with additional information gathered from other companies for marketing purposes.

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Public Information

As part of registration, you may be asked to setup a personal profile which may contain personal information publicly available. We might offer technology to hide certain portions of this information. But note, once this is done, it may take some time for the major search engines to cycle-out their cached search results which may temporarily contain that information. However, we have no direct power to intervene in this process or change that timing.

Automatically Gathered Information

We automatically collect various pieces of information including but not limited to, browser type, browser software version, location information, and other information about you. To do this, we may implement cookies, web beacons, and other tracking measures so as to: a) conduct research and analytics, b) maintain records of activity on our site, c) manage our uses as well as the uses of others providing services, d) make changes to and improve the user experience, and e) other uses as deemed appropriate and beneficial to our site. We can also use your IP address to identify you. Your personal information can also be used to enforce the terms of this Privacy Policy and to protect the interests of our customers, vendors, advertisers, and other users.

E-mail Communications

We use your email address only to contact you regarding any updates, events that occur within the site, your orders, or to reply to customer service requests, or other communications of which you have agreed to participate. If you signed-up for the receipt of information, you can unsubscribe from that service. We do not give your email address to any other entity, nor do we send email spams or ones that have not been requested by you.

Note: If at any time you would like to unsubscribe from receiving future emails, please send us an email at team@kitchnbox.com with unsubscribe as the subject.

Your Access and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time and for any reason by contacting us via email:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Wherever we collect sensitive information (such as through PayPal), that information is encrypted and transmitted to us in a secure way. One way to verify this is by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

How Secure Is the Information?

We provide security as best we can under current industry standards, which encrypts information inputted.

Vendor Offers

You may elect to receive offers and contact from our vendors and advertisers. If you do so, some of the information you have provided may be transmitted to them so they can communicate with you. When you consent, the third party's use of the information is subject to their privacy policy.

Our Community

You may decide to participate in a social network, community, or forum we implement. By doing so, you automatically acknowledge that the information transmitted is then in the public domain. We reserve the rights to examine all such content or user behavior and make sure it abides by the terms of service. If it does not, we reserve the right to remove any such content deemed inappropriate in our ultimate discretion. We suggest you not provide personal or confidential information when making these postings.

Advertising

We may decide to send e-mail blasts including information we think you find interesting. You can opt-out of receiving these emails at any time. We can also decide to use third-party advertising companies to place ads and banner when you visit our website. These advertisers may use information about your visits to this and other websites in order to target their advertising campaigns. This is known as “Online Behavioral Advertising". One of the ways of learning more about this system or opting-out is to visit: www.aboutads.info.

Registration

In order to use this website, you will be asked to complete a registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site of which you might find interesting.

Passwords

To use our site requires that you create a user ID and password. You agree to be solely responsible for maintaining the confidentiality of such password and for any activity that occurs through its use. Please strictly protect its confidentiality. We cannot be responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.

Orders

We will request information from you on our order forms. To buy from us, you must provide contact information (like name and email) and financial information (PayPal information, authorized user, and billing address). This information is used for billing purposes and to fill your orders. We may also use this information to contact you if there is any problem with processing.

Cookies

We do use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your session experience and identify repeat visitors to our site. For example, without that identification, you would have to log in a password more than once, thereby saving time. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our vendors may use cookies on our site. However, we have no access to or control over these cookies.

For example, Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Sharing Information

We may aggregated demographic information with vendors and advertisers. This is not linked to any personal information that can identify any individual person.

We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes, other than the mere fact that they are filling your order.

We reserve the right to partner with another company to provide various services. When you sign-up for these services, we will share contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the specific purposes for which they have been retained.

When we have independent contractors work on our web site, including but not limited to IT specialists, programmers, coders, and SEO experts, we may provide your personal information so that they can fulfill their duties. We inform them that they have no right to share your personal information.

Customer Reviews

We may decide to implement a customer review section which gives ratings and comments as to our vendors and advertisers, as well as our services. When you do so, this may be reviewed by us and others in the public domain. We can use this to better seek quality vendors and advertisers. We may, but are not required to, implement the option of hiding your profile.

Links

This web site contains links to other sites. This may include links to other companies that provide products and services pertaining to your site. This can consist of both advertisers and our vendors. Understand that we are not responsible for the content or privacy practices of those other sites. We recommend that when you leave our site, that you read the privacy statements of any other site that collects personal information.

Surveys & Promotional Contests

We may decide to provide information via customer surveys or contests. Participation will be completely voluntary. But if you participate, information requested may include contact information (such as name, address and email) and demographic information (such as city, state, zip code and age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the user the experience of our site.

Co-Branded or Partnered Services

We may enter into co-branding or partnering relationships with third-party web sites and companies who provide similar services or products. In so doing, we may share your personal information with them.

Blogs

Any blog on this site abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. Any compensation received that may influence the advertising content, topics or posts made in this blog will be clearly identified as paid or sponsored content.

The owner of this blog is not compensated to provide opinion on products, services, websites and various other topics. The views and opinions expressed on this blog are purely the blog owners. If we claim or appear to be experts on a certain topic or product or service area, we will only endorse products or services that we believe, based on our expertise, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

User Comments

We welcome your comments; in fact we encourage input. By doing so, you will not receive any secondary or promotional material, unless specifically requested. The comments are not confidential and will become our sole property with the reservation of all rights. We retain the right to use and publish such submissions in any manner we deem appropriate, commercial or otherwise, without compensation or credit. However, we will not identify you as the source without your consent.

Affiliation with Others

We may enter into partnerships, joint ventures, divisions, subsidiaries, or participate as a shareholder, director, or officer in another corporation or LLC. In doing so, we may share your personal information, but will always insist that these other entities honor this privacy policy.

Legal Compliance

It may become necessary for us to cooperate with law enforcement agencies, as well as other parties or entities to enforce laws and regulations as to intellectual property rights, Internet fraud, ID theft, harassment, or other rights. As such, we will disclose as much of your information as we deem necessary to comply with relevant laws or to respond to subpoenas or warrants served on us and assist in any investigation.

EU Safe Harbor Framework

We comply with the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor/. As part of our participation in the Safe Harbor program, we agree to resolve disputes pursuant to the policies with the American Arbitration Association (AAA)/ International Center for Dispute Resolution (ICDR). For information about AAA / ICDR. Please see http://go.adr.org/safeharbor.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Termination of Membership

We save your personal information until your membership is terminated and you unsubscribe to our services and email notifications. To terminate your membership, contact Customer Service at: team@kitchnbox.com. Once termination occurs, your personal information cannot be recovered. However, even after termination, your personal information may remain on our archived database and records.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. We do not necessarily have to receive your consent or give notice of such changes. Those changes will be effective upon posting. Your continued use of this site will constitute acceptance of those new changes.

This policy was last modified on 07 December 2015.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions.

Contact us

If you have any questions about this Privacy Policy, feel free to contact customer service at: team@kitchnbox.com.

Thank you for visiting our site.